Strategic airline service review in the time of the COVID-19 crisis
Year of publication: |
2022
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Authors: | Tansitpong, Praowpan |
Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5696, ZDB-ID 2498766-9. - Vol. 14.2022, 1, Art.-No. 83, p. 1-14
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Subject: | Airline Recovery | Airline Service | COVID-19 | Online Review | Text Mining | Word Cloud | Coronavirus | Fluggesellschaft | Airline | Luftverkehr | Air transport | Text | Dienstleistungsqualität | Service quality | Virales Marketing | Viral marketing |
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