Extent: | VIII, 437 S graph. Darst |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes index Strategic database marketing and the Web: an overview -- "The vision thing" -- Lifetime value -- The criterion of strategy -- Designing a successful customer strategy -- Building profits with recency, frequency, monetary analysis -- Communicating with customers -- Customer segmentation -- How predictive modeling boosts response -- Customer acquisition -- Strategy verification: testing and control groups -- Internet marketing -- Retailing and database marketing -- Building retention and loyalty in business customers -- Financial services -- Why databases fail -- Database types that succeed -- Choosing business partners -- Database marketing and the internal struggle for power -- A farewell to the reader -- Glossary of terms used in strategic database marketing -- Appendix A. How to keep up with database marketing and commerce on the Web -- Appendix B. Answers to quiz questions 0508 |
ISBN: | 0-07-145750-X |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10002641802