Technology : a strategic imperative for successful retailers
Year of publication: |
2023
|
---|---|
Authors: | Quinones, Myriam ; Gómez-Suárez, Mónica ; Cruz Roche, Ignacio ; Díaz-Martín, Ana M. |
Published in: |
International journal of retail and distribution management. - Bingley : Emerald, ISSN 1758-6690, ZDB-ID 2032071-1. - Vol. 51.2023, 4, p. 546-566
|
Subject: | Competitive advantage | COVID-19 | Customer experience | Frictionless shopping | Operational excellence | Retail strategy | Retail technology | Einzelhandel | Retail trade | Wettbewerbsvorteil | Strategisches Management | Strategic management | Coronavirus | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Erfolgsfaktor | Success factor | Wettbewerbsstrategie | Competitive strategy | Kundenzufriedenheit | Customer satisfaction |
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