The acceptance of responsibility and expressions of regret in organizational apologies after a transgression
Year of publication: |
2010
|
---|---|
Authors: | Pace, Kristin M. ; Fediuk, Tomasz A. ; Botero, Isabel C. |
Other Persons: | Johansen, Winni (ed.) |
Published in: |
Corporate Communications: An International Journal. - Emerald Group Publishing Limited, ISSN 1758-6046, ZDB-ID 2029376-8. - Vol. 15.2010, 4, p. 410-427
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Corporate social responsibility | Corporate communications | Corporate image |
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