The control process effectiveness : organization versus customer
Year of publication: |
2013
|
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Authors: | Barkai, Ofer |
Published in: |
Journal of business & economics research. - Littleton, Colo., ISSN 1542-4448, ZDB-ID 2442104-2. - Vol. 11.2013, 8, p. 345-352
|
Subject: | Telecommunication Company | Customers Satisfaction Survey | Internal Control Process | Service Quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Internes Kontrollsystem | Internal control | Beziehungsmarketing | Relationship marketing | Qualitätsmanagement | Quality management |
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