The dark side of artificial intelligence in services
Year of publication: |
2024
|
---|---|
Authors: | Belanche, Daniel ; Belk, Russell W. ; Casaló, Luis V. ; Flavián Blanco, Carlos |
Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 44.2024, 3/4, p. 149-172
|
Subject: | Artificial intelligence | generative AI | privacy | service interaction | social inequalities | Künstliche Intelligenz | Datenschutz | Data protection |
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