The diffusion of services
Year of publication: |
2009
|
---|---|
Authors: | Libai, Barak ; Muller, Eitan ; Peres, Renana |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 46.2009, 2, p. 163-175
|
Subject: | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Innovationsdiffusion | Innovation diffusion | Marktforschung | Market research |
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