The effect of AI quality on customer experience and brand relationship
Year of publication: |
2022
|
---|---|
Authors: | Nguyen Tuyet-Mai ; Quach, Sara ; Patamaporn Thaichon |
Published in: |
Journal of consumer behaviour. - Chichester : Wiley, ISSN 1479-1838, ZDB-ID 2094545-0. - Vol. 21.2022, 3, p. 481-493
|
Subject: | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Markenartikel | Brand | Markenführung | Brand management |
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