The effect of consumer perceived service quality on consumer satisfaction in Macao's telecommunications industry
M.N.F. Tang, W.M. To
| Year of publication: |
December 2015
|
|---|---|
| Authors: | Tang, M. N. F. ; To, Wai Ming |
| Published in: |
Selected papers July 2015 Business & Economics Society International Conference ; Volume 2. - Worcester, MA, USA : B & ESI, Business & Economics Society International. - 2015, p. 151-160
|
| Subject: | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Macau | Produktqualität | Product quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011948236