The effect of service quality and religiosity on electronic word of mouth through satisfaction in Islamic banking in North Africa
Kaouther Jridi, Amel Chaabouni, Fatma Bakini and Mayssa Harbaoui
| Year of publication: |
2018
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|---|---|
| Authors: | Jridi, Kaouther ; Chaabouni, Amel ; Bakini, Fatma ; Harbaoui, Mayssa |
| Published in: |
International journal of islamic marketing and branding. - [Olney, Bucks.] : Inderscience Enterprises Ltd, ISSN 2055-0944, ZDB-ID 2848397-2. - Vol. 3.2018, 4, p. 278-298
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| Subject: | service quality | religiosity | electronic word-of-mouth | e-wom | customer satisfaction | Islamic banks | North Africa | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Islamisches Finanzsystem | Islamic finance | Virales Marketing | Viral marketing | Religion | Nordafrika | Bankgeschäft | Banking services |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJIMB.2018.10019917 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012051024