The effect of the evoking freedom technique on compliance with a server’s suggestion : an evaluation in a restaurant
Year of publication: |
June 2017
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Authors: | Guéguen, Nicolas ; Jacob, Céline ; Pascual, Alexandre |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1096-3480, ZDB-ID 2415089-7. - Vol. 41.2017, 5, p. 635-639
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Subject: | freedom | employee’s suggestion | customer behavior | compliance | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Normbefolgung | Legal compliance | Compliance-Management | Compliance management | Freiheit | Freedom |
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