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The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study
Fan, Qingji, (2013)
Assessing the quality of a decision support E-service
Springer, Mark, (2013)
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn, (2015)
Brand it like Barack! : how Barack Obama sold himself to America and what you can learn from this
Kaskowitz, Gary, (2010)