Investigating of the causal relationship among Relational Selling Behaviors, Cause-Related Marketing and Consumer Value in the resort hotel
Year of publication: |
2008
|
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Authors: | Chen, Tser-yieth ; Sung, Wei-Nown ; Chen, Kuang-Cheng ; Liang, Ghi-Hsun |
Published in: |
International journal of electronic customer relationship management : IJECRM. - Genève : Inderscience Publ., ISSN 1750-0664, ZDB-ID 2422795-X. - Vol. 1.2007/08, 4, p. 402-420
|
Subject: | Kundenwert | Customer value | Marketingmanagement | Marketing management | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Taiwan |
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