The end of shops : social buying and the battle for the customer

1. The end of shops? Why it is no longer necessary to go to a shop! -- 2. The new buying behaviour : the consumer of today -- 3. Is there still a future for shops? The battle has commenced, with suppliers, customers and the internet -- 4. Webshops : the future for retail? The grass is always greener on the other side -- 5. Technology and retail : in times of change you have to get to know your customers -- 6. New concepts, new opportunities : you can't change the past, but you can change the future! -- 7. The end of shops? A fable or reality?.