The impact of electronic service quality in creating customer value and loyalty
Year of publication: |
2009
|
---|---|
Authors: | Sohail, M. Sadiq ; Shaikh, Nassar M. |
Published in: |
Journal for global business advancement : JGBA. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-966X, ZDB-ID 2193383-2. - Vol. 2.2009, 3, p. 221-236
|
Subject: | Internet | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Saudi-Arabien | Saudi Arabia |
-
Krisnato, Umbas, (2017)
-
Vera, Jorge, (2013)
-
Internet banking, customer perceived value and loyalty : the role of switching costs
Rahi, Samar, (2017)
- More ...
-
The impact of electronic service quality in creating customer value and loyalty
Sohail, M. Sadiq, (2009)
-
Internet banking and quality of service
Sadiq Sohail, M., (2008)
-
Selection of Cloud Delivery and Deployment Models: An Expert System Approach
Eid, Mustafa I.M., (2018)
- More ...