The impact of motivation on customer satisfaction formation: a self-determination perspective
Year of publication: |
2015
|
---|---|
Authors: | White, Christopher |
Published in: |
European Journal of Marketing. - Emerald Group Publishing Limited, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 49.2015, 11/12, p. 1923-1940
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Customer service management | Customer satisfaction |
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