The impact of relationship quality on client's loyalty : an application in the parapharmaceutical industry
Year of publication: |
2010
|
---|---|
Authors: | Naoui, Feten Ben ; Zaiem, Imed |
Published in: |
International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 4.2010, 2, p. 137-156
|
Subject: | Pharmahandel | Pharmaceutical distributors | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Tunesien | Tunisia |
-
Chen, Yuwen, (2015)
-
Antecedents and consequences of pharmacy loyalty behavior
Athavale, Amod S., (2015)
-
Elements of pharmacy service and satisfaction : patient versus consumer?
Bonnal, Liliane, (2014)
- More ...
-
Naoui, Feten Ben, (2010)
-
Zgolli, Samar, (2018)
-
Patient’s reaction after health-care service failure : qualitative study
Bousnina, Zeineb, (2019)
- More ...