The influence of brand-related social media content on customer extra-role behavior : a moderated moderation model
Year of publication: |
2024
|
---|---|
Authors: | Guttena, Revanth Kumar ; Wu, Cedric Hsi-Jui ; Atmaja, Ferry Tema |
Published in: |
The journal of product & brand management. - Bingley : Emerald, ISSN 2054-1643, ZDB-ID 2020682-3. - Vol. 33.2024, 2, p. 220-233
|
Subject: | Brand intimacy | Customer experience | Customer extra-role behavior | Self-congruence | Social media content | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Markenführung | Brand management |
-
Social media content, customer engagement and brand equity : US versus Korea
Lee, Jungwon, (2022)
-
Examining customer engagement and brand intimacy in social media context
Wang, Tien, (2020)
-
Enhancing participation intentions in online brand communities
Kumar, Vikas, (2022)
- More ...
-
Atmaja, Ferry Tema, (2024)
-
Wu, Cedric Hsi-Jui, (2023)
-
Anggarawati, Sularsih, (2023)
- More ...