The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Year of publication: |
2022
|
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Authors: | Denizci Guillet, Basak ; Mattila, Anna S. ; Peng, Zixi ; Gao, Yixing |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 34.2022, 7, p. 2516-2534
|
Subject: | Construal-level theory | Hotel industry | Online upselling | Reactance theory | Konsumentenverhalten | Consumer behaviour | Hotellerie | Online-Handel | Online retailing |
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