The revenge of the consumer! : how brand moral violations lead to consumer anti-brand activism
Year of publication: |
2015
|
---|---|
Authors: | Romani, Simona ; Grappi, Silvia ; Zarantonello, Lia ; Bagozzi, Richard P. |
Published in: |
The journal of brand management : an international journal. - Basingstoke : Palgrave Macmillan, ISSN 1350-231X, ZDB-ID 2098132-6. - Vol. 22.2015, 8, p. 658-672
|
Subject: | anti-brand | moral violations | feelings of hate | empathy | Konsumentenverhalten | Consumer behaviour | Emotion | Ethik | Ethics | Markenführung | Brand management | Markenartikel | Brand |
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