The role of online experience in the relationship between service convenience and future purchase intentions
Swapan Kumar Saha, Paulo Duarte, Susana C. Silva, Guijun Zhuang
| Year of publication: |
2023
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|---|---|
| Authors: | Saha, Swapan Kumar ; Duarte, Paulo ; Silva, Susana C. ; Zhuang, Guijun |
| Published in: |
Journal of internet commerce. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-287X, ZDB-ID 2112885-6. - Vol. 22.2023, 2, p. 244-271
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| Subject: | China | Chinese consumers | future purchase intention | online convenience | online customer satisfaction | online shopping experience | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15332861.2022.2045767 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014288101