The service encounter in a multi-national context
Year of publication: |
2007
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Authors: | Keillor, Bruce D. ; Lewison, Dale ; Hult, G.Tomas M. ; Hauser, William |
Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 21.2007, 6, p. 451
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