The underlying dimensions of tipping behavior : an exploration, confirmation, and predictive model
Year of publication: |
2012
|
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Authors: | Becker, Cherylynn ; Bradley, Gregory T. ; Zantow, Ken |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 31.2012, 1, p. 247-256
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Subject: | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Trinkgeld | Tipping behaviour | Konsumentenverhalten | Consumer behaviour | Soziale Norm | Social norm | USA | United States |
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