Total quality service - das einzige, was zählt
Karl Albrecht
| Alternative title: | The only thing that matters - bringing the power of the customer into the center of your business <dt.> |
|---|---|
| Year of publication: |
1993
|
| Authors: | Albrecht, Karl |
| Publisher: |
Düsseldorf [u.a.] : ECON-Verl. |
| Subject: | Servicepolitik | Qualitätsmanagement | Kundenorientierung |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 308 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | Aus dem Engl. übers. |
| ISBN: | 3-430-11017-3 |
| Source: |
Persistent link: https://www.econbiz.de/10004156577