Understanding generation Z consumers' revisit intentions to robotic service restaurants
Year of publication: |
2023
|
---|---|
Authors: | Gupta, Kriti Priya ; Pande, Smriti |
Published in: |
Young consumers : insight and ideas for responsible marketers. - Bingley : Emerald, ISSN 1758-7212, ZDB-ID 2253957-8. - Vol. 24.2023, 3, p. 331-351
|
Subject: | Consumers | COVID-19 | Generation Z | India | Restaurants | Revisit intention | Service robots | Gastronomie | Restaurant industry | Roboter | Robot | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Indien | Coronavirus | Dienstleistungsqualität | Service quality |
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