Understanding service quality in a virtual travel community environment
Statia Elliot; Guoxin Li; Chris Choi
| Year of publication: |
2013
|
|---|---|
| Authors: | Elliot, Statia ; Li, Guoxin ; Choi, Chris |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 66.2013, 8, p. 1153-1160
|
| Subject: | Reisevermittler | Travel agency | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | China |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009756121