Usefulness of economics in explaining consumer complaints
Year of publication: |
1995
|
---|---|
Authors: | Kolodinsky, Jane |
Published in: |
Journal of consumer affairs : official publication of the American Council on Consumer Interests. - Malden, Mass. : Wiley, ISSN 0022-0078, ZDB-ID 701093-X. - Vol. 29.1995, 1, p. 29-54
|
Subject: | Neuengland | New England | Konsumentenverhalten | Consumer behaviour | Beschwerdemanagement | Complaint management | Kfz-Gewerbe | Automotive services industry | Gesundheitswesen | Health care system | 1989 |
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