Utilization of artificial intelligence in the banking sector : a systematic literature review
Year of publication: |
2023
|
---|---|
Authors: | Fares, Omar H. ; Butt, Irfan ; Lee, Seung Hwan Mark |
Published in: |
Journal of financial services marketing. - London : Stewart Publ., ISSN 1479-1846, ZDB-ID 2031792-X. - Vol. 28.2023, 4, p. 835-852
|
Subject: | Artificial intelligence | Customer journey map | Digital innovations | Retail banking | Systematic literature review | Künstliche Intelligenz | Bibliometrie | Bibliometrics | Privatkundengeschäft | Personal banking |
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