Value-added university services : the importance of on-campus recreational facilities
Year of publication: |
January-March 2016
|
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Authors: | Fine, Monica B. ; Clark, Melissa N. ; Scheuer, Cara-Lynn |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 37.2016, 1, p. 24-35
|
Subject: | Higher education | marketing | recreation | services | satisfaction | universities | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution | Tourismusregion | Tourism destination | Kundenzufriedenheit | Customer satisfaction | Universaldienst | Universal service | Studierende | Students |
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