Vertrauen - Kundenbindung - Erfolg?: Zum Aspekt des Vertrauens bei Dienstleistungen
Year of publication: |
2000
|
---|---|
Authors: | Bouncken, Ricarda |
Published in: |
Kundenbeziehungen im Dienstleistungsbereich. - Wiesbaden : Gabler, ISBN 3-409-11538-2. - 2000, p. 3-22
|
Subject: | Dienstleistungsmarketing | Services marketing | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Theorie | Theory | Deutschland | Germany |
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