Visualize and monitor shared services quality by a corporate dashboard : interview with Oliver Wolf
Year of publication: |
2013
|
---|---|
Authors: | Wolf, Oliver |
Published in: |
Finance bundling and finance transformation : shared services next level. - Wiesbaden : Springer-Gabler, ISBN 3-658-00372-3. - 2013, p. 219-224
|
Subject: | Dienstleistungsqualität | Service quality | Interne Dienstleistung | Internal services | Qualitätsmanagement | Quality management | Visualisierung | Visualization |
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