"We had to own the mistakes"
Year of publication: |
2010
|
---|---|
Authors: | Ignatius, Adi ; Schultz, Howard |
Published in: |
Harvard business review : HBR. - Boston, Mass. : Harvard Business School Publ. Corp., ISSN 0017-8012, ZDB-ID 2382-6. - Vol. 88.2010, 7/8, p. 108-115
|
Subject: | Starbucks Coffee Company | Krisenmanagement | Crisis management | Gastronomie | Restaurant industry | USA | United States |
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