"What I’ve received doesn't match what I saw online" : effects of purchase-risk notices on reducing online returns
Year of publication: |
2022
|
---|---|
Authors: | Martínez-López, Francisco J. ; Li, Yangchun ; Feng, Changyuan ; Liu, Huaming ; Sansó-Mata, Marc |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 59.2022, 8, p. 1-13
|
Subject: | Return avoidance | Risk communication | Electronic commerce | Experimental design | Electronic Commerce | E-commerce | Experiment | Online-Handel | Online retailing | Kapitaleinkommen | Capital income |
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