When do satisfied employees become more committed? : a multilevel investigation of the role of internal service climate
Year of publication: |
2019
|
---|---|
Authors: | Wong, IpKin Anthony ; Ma, Erdan ; Suk Ha, Grace Chan ; Huang, GuoQiong Ivanka ; Zhao, Tong |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 82.2019, p. 125-135
|
Subject: | Casino | Perceived health | Job satisfaction | Organizational commitment | Job security | Internal service climate | Arbeitszufriedenheit | Mitarbeiterbindung | Employee retention | Betriebsklima | Work climate | Arbeitskräfte | Workforce |
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