When the stars shine too bright : the influence of multidimensional ratings on online consumer ratings
Christoph Schneider, Markus Weinmann, Peter N.C. Mohr, Jan vom Brocke
| Year of publication: |
2021
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| Authors: | Schneider, Christoph ; Weinmann, Markus ; Mohr, Peter ; Vom Brocke, Jan |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 67.2021, 6, p. 3871-3898
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| Subject: | online ratings | bias | esaccessibility-diagnosticity framework | experiments | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Bewertung | Evaluation | Social Web | Social web | Systematischer Fehler | Bias |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2020.3654 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012607151