Winning the Service Game
Year of publication: |
1995
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Authors: | Schneider, Benjamin ; Bowen, David E. ; Lake, Dale G. |
Published in: |
Human resource management. - Hoboken, NJ : Wiley, ISSN 0090-4848, ZDB-ID 831050. - Vol. 34.1995, 3, p. 463-466
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Saved in:
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