You don't have to tip the human waiters anymore, but ... : unveiling factors that influence consumers' willingness to pay a price premium for robotic restaurants
Year of publication: |
2022
|
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Authors: | Chuah, Stephanie Hui-Wen ; Jitanugoon, Siriprapha ; Puntha, Pittinun ; Eugene Cheng-xi Aw |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 34.2022, 10, p. 3553-3587
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Subject: | COVID-19 | Demographic | Personal characteristics | Robotic restaurant | Service robot | Willingness to pay | Zahlungsbereitschaftsanalyse | Roboter | Robot | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Coronavirus |
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