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accessRights:"restricted"
~isPartOf:"EuroMed journal of management : EMJM"
~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Service business"
~subject:"Kundenzufriedenheit"
~subject:"Online-Buchungssystem"
~subject:"Social Web"
~subject:"Social web"
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Search: subject_exact:"Travel agency"
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Kundenzufriedenheit
Online-Buchungssystem
Social Web
Social web
Reisevermittler
10
Travel agency
10
E-commerce
5
Electronic Commerce
5
Customer satisfaction
4
Dienstleistungsqualität
4
Holiday behaviour
4
Service quality
4
Tourism
4
Tourismus
4
Urlaubsverhalten
4
Beziehungsmarketing
3
Consumer behaviour
3
Konsumentenverhalten
3
Online retailing
3
Online-Handel
3
Relationship marketing
3
Website
3
Hotel industry
2
Hotellerie
2
Internet
2
Spain
2
Spanien
2
Bewertung
1
Book trade
1
Buchhandel
1
China
1
Company platform
1
Customer relationship management
1
Customer value
1
Data envelopment analysis
1
Data-Envelopment-Analyse
1
Decision tree
1
Dienstleistungssektor
1
Efficiency
1
Einzelhandel
1
Entscheidungsbaum
1
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English
5
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Alonso-Almeida, María Mar del
1
Bagur-Femenías, Llorenç
1
Chen, Ja-Shen
1
Cárdenas, David A.
1
Harrill, Rich
1
Janupiboon, Thanyamai P.
1
Kamalanon, Piyanoot
1
Kohila Ranjini, Annathurai
1
Llach, Josep
1
Mohd. Haniff Jedin
1
Mokhtaran, Mahrokh
1
Oureh, Sara Esmaeil
1
Sun, Ping
1
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EuroMed journal of management : EMJM
International journal of business information systems : IJBIS
Journal of hospitality marketing & management
Service business
Journal of travel and tourism marketing
8
International journal of hospitality management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of vacation marketing
3
Tourism management perspectives : TMP
3
Journal of business research : JBR
2
Tourism economics : the business and finance of tourism and recreation
2
Asia Pacific business review
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic business : IJEB
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
Inventi impact: retailing & consumer services
1
Inventi impact: supply chain & logistics
1
Journal of Asia Pacific business
1
Journal of Islamic marketing
1
Journal of business economics and management
1
Journal of consumer behaviour : an international research review
1
Journal of hospitality and tourism insights
1
Journal of information & knowledge management : JIKM
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Manthan : journal of commerce and management
1
Online reputation management in destination and hospitality : what we know, what we need to know
1
Piccola impresa : rivista internazionale di studi e ricerche
1
Predicting trends and building strategies for consumer engagement in retail environments
1
Services marketing cases in emerging markets : an asian perspective
1
Theoretical economics letters
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
Tourism planning & development
1
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ECONIS (ZBW)
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1
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
2
Exploring travellers booking factors through online booking agency
Mohd. Haniff Jedin
;
Kohila Ranjini, Annathurai
- In:
International journal of business information systems : …
35
(
2020
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10012312938
Saved in:
3
The effect of service climate and internal marketing on organisational citizenship behaviour and customer orientation of service providers (case of study : travel and tourism agenc...
Oureh, Sara Esmaeil
;
Mokhtaran, Mahrokh
- In:
EuroMed journal of management : EMJM
3
(
2020
)
3/4
,
pp. 196-207
Persistent link: https://www.econbiz.de/10012504166
Saved in:
4
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
5
The adoption of quality management practices and their impact on business performance in small service companies : the case of Spanish travel agencies
Alonso-Almeida, María Mar del
;
Bagur-Femenías, Llorenç
; …
- In:
Service business
9
(
2015
)
1
,
pp. 57-75
Persistent link: https://www.econbiz.de/10011296096
Saved in:
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