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isPartOf:"Client centricity : relationship management in banking"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of marketing research : JMR"
~subject:"Consumer behaviour"
~subject:"Database marketing"
~subject:"Einzelhandel"
~subject:"Structural equation model"
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Search: subject_exact:"Customer retention"
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Consumer behaviour
Database marketing
Einzelhandel
Structural equation model
Customer retention
9
Konsumentenverhalten
8
Kundenbindung
7
Beziehungsmarketing
6
Relationship marketing
6
Customer satisfaction
3
Kundenzufriedenheit
3
Bank marketing
2
Bankmarketing
2
Customer value
2
Kundenwert
2
Measurement
2
Messung
2
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2
Spanien
2
Strukturgleichungsmodell
2
customer retention
2
Bank
1
Cognition
1
Comparison
1
Computer-assisted marketing
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer loyalty
1
Denmark
1
Dienstleistungsmarketing
1
Dienstleistungsqualität
1
Dänemark
1
Eating habit
1
Employee retention
1
Erfolgsfaktor
1
Ernährungsverhalten
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Financial services
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8
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Bijmolt, Tammo H. A.
1
Bitner, Mary Jo
1
Bolton, Ruth N.
1
Braun, Michael
1
Brunsø, Karen
1
Coussement, Kristof
1
Datta, Hannes
1
Foubert, Bram
1
Hansen, Håvard
1
Heerde, Harald J. van
1
Melnyk, Valentyna
1
Mende, Martin
1
Olsen, Svein O.
1
Pérez, Andrea
1
Rodríguez del Bosque, Ignacio A.
1
Sallis, James E.
1
Salmones, María del Mar García de los
1
Samuelsen, Bendik M.
1
Schweidel, David A.
1
Stein, Eli
1
Tudoran, Ana Alina
1
Verbeke, Willem J. M. I.
1
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Client centricity : relationship management in banking
European journal of marketing : EJM
Journal of marketing research : JMR
Journal of retailing and consumer services
25
SpringerLink / Bücher
14
Journal of business research : JBR
12
Gabler Edition Wissenschaft
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
Asia Pacific journal of marketing and logistics
6
International journal of contemporary hospitality management
6
Journal of marketing theory and practice
6
Cogent business & management
5
International journal of hospitality management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
The journal of services marketing
5
Journal of Asian finance, economics and business : JAFEB
4
Journal of marketing analytics : JMA
4
Journal of the Academy of Marketing Science
4
Journal of travel and tourism marketing
4
Psychology & marketing
4
The journal of applied business research
4
Wirtschaftswissenschaft
4
Australasian marketing journal
3
Basler Schriften zum Marketing
3
Hamburger Schriften zur Marketingforschung
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of economic research
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of hospitality marketing & management
3
Journal of management research
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Kundenmanagement & Electronic Commerce
3
Services marketing quarterly
3
Springer eBook Collection / Business and Economics
3
The journal of product & brand management
3
The service industries journal
3
Tourism management : research, policies, practice
3
Benchmarking : an international journal
2
Business and Economic Research : BER
2
Dissertation Series CentER
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Dresdner Beiträge zur Wirtschaftsinformatik
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ECONIS (ZBW)
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1
Transaction attributes and customer valuation
Braun, Michael
;
Schweidel, David A.
;
Stein, Eli
- In:
Journal of marketing research : JMR
52
(
2015
)
6
,
pp. 848-864
Persistent link: https://www.econbiz.de/10011421731
Saved in:
2
The effects of introducing and terminating loyalty programs
Melnyk, Valentyna
;
Bijmolt, Tammo H. A.
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 398-419
Persistent link: https://www.econbiz.de/10011309596
Saved in:
3
The challenge of retaining customers acquired with free trials
Datta, Hannes
;
Foubert, Bram
;
Heerde, Harald J. van
- In:
Journal of marketing research : JMR
52
(
2015
)
2
,
pp. 217-234
Persistent link: https://www.econbiz.de/10010526560
Saved in:
4
Improving customer retention management through cost-sensitive learning
Coussement, Kristof
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 477-496
Persistent link: https://www.econbiz.de/10010371318
Saved in:
5
Decoding costumer-firm relationships : how attachment styles help explain customers' preferences to closeness, repurchase intentions, and changes in relationship breadth
Mende, Martin
;
Bolton, Ruth N.
;
Bitner, Mary Jo
- In:
Journal of marketing research : JMR
50
(
2013
)
1
,
pp. 125-142
Persistent link: https://www.econbiz.de/10009715240
Saved in:
6
The moderating effects of need for cognition on drivers of customer loyalty
Hansen, Håvard
;
Samuelsen, Bendik M.
;
Sallis, James E.
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1157-1176
Persistent link: https://www.econbiz.de/10009786600
Saved in:
7
Extending the prevalent consumer loyalty modelling : the role of habit strength
Olsen, Svein O.
;
Tudoran, Ana Alina
;
Brunsø, Karen
; …
- In:
European journal of marketing : EJM
47
(
2013
)
1/2
,
pp. 303-323
Persistent link: https://www.econbiz.de/10009718525
Saved in:
8
The effect of corporate associations on consumer behaviour
Pérez, Andrea
;
Salmones, María del Mar García de los
; …
- In:
European journal of marketing : EJM
47
(
2013
)
1/2
,
pp. 218-238
Persistent link: https://www.econbiz.de/10009718536
Saved in:
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