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isPartOf:"Erfolgreiche Wege in die integrierte Versorgung : eine betriebswirtschaftliche Analyse"
~isPartOf:"Journal of business research : JBR"
~subject:"Consumer behaviour"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Medizinische Versorgung"
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Consumer behaviour
Kundenzufriedenheit
Gesundheitsversorgung
65
Health care
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41
Health care system
41
Hospital
17
Krankenhaus
17
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12
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12
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12
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10
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Contract law
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McColl-Kennedy, Janet R.
3
Gallan, Andrew S.
2
Aloini, Davide
1
Barakshina, Tatiana
1
Boukis, Achilleas
1
Cado, Vesna
1
Danaher, Tracey S.
1
Dhakate, Nikhil
1
Figueiredo, Bernardo
1
Gloor, Peter A.
1
Go Jefferies, Josephine
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Gollnhofer, Johanna Franziska
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Hibbert, Sally
1
Hogan, Suellen J.
1
Hui, Siu Fu
1
Iyanna, Shilpa
1
Joshi, Rohit
1
Kaur, Puneet
1
Kreuzer, Maria
1
Lemke, Fred
1
Lervik-Olsen, Line
1
Luca, Nadina
1
McLean, Graeme J.
1
Najmul Islam, A. K. M.
1
Orsingher, Chiara
1
Osei-Frimpong, Kofi
1
Pochiero, Federica
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Ractham, Peter
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Raïes, Karine
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Roy, Sanjit
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Snyder, Hannah
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Spanjol, Jelena
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Stefanini, Alessandro
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Talwar, Shalini
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Tsiotsou, Rodoula H.
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Verma, Rohit
1
Wilson, Alan M.
1
Winklhofer, Heidi
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Witell, Lars
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Erfolgreiche Wege in die integrierte Versorgung : eine betriebswirtschaftliche Analyse
Journal of business research : JBR
Health marketing quarterly
27
Health care management review : HCM review
12
International journal of pharmaceutical and healthcare marketing : IJPHM
11
Technological forecasting & social change : an international journal
10
The service industries journal
9
International journal of hospitality management
8
International journal of quality & reliability management
8
Journal of health organization and management
8
International journal of consumer studies
7
Quality management journal : QMJ
7
Total quality management & business excellence
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Health economics
6
International journal of pharmaceutical and healthcare marketing
6
International journal of productivity and quality management : IJPQM
6
NBER working paper series
6
The TQM journal : the international review of organizational improvement
6
The journal of services marketing
6
Australasian marketing journal
4
CEB working paper / Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim
4
International journal of quality and service sciences
4
International journal of services and operations management : IJSOM
4
Journal of service management
4
Journal of service research : JSR
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
NBER Working Paper
4
Services marketing quarterly
4
Cogent business & management
3
Discussion paper series / IZA
3
IEEE transactions on engineering management : EM
3
International journal of services, economics and management
3
Inventi impact: service sector
3
Journal of health economics
3
Journal of industrial engineering and management : JIEM
3
Journal of medical marketing : device, diagnostic and pharmaceutical marketing
3
Journal of retailing and consumer services
3
The European journal of health economics : HEPAC ; health economics in prevention and care
3
WINEG Wissen
3
Working paper / National Bureau of Economic Research, Inc.
3
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ECONIS (ZBW)
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1
Classification of reviews of e-healthcare services to improve patient satisfaction : insights from an emerging economy
Dhakate, Nikhil
;
Joshi, Rohit
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014304055
Saved in:
2
In-home service consumption : a systematic review, integrative framework and future research agenda
Tsiotsou, Rodoula H.
;
Boukis, Achilleas
- In:
Journal of business research : JBR
145
(
2022
),
pp. 49-64
Persistent link: https://www.econbiz.de/10013197878
Saved in:
3
Digital transformation of healthcare sector : what is impeding adoption and continued usage of technology-driven innovations by end-users?
Iyanna, Shilpa
;
Kaur, Puneet
;
Ractham, Peter
;
Talwar, …
- In:
Journal of business research : JBR
153
(
2022
),
pp. 150-161
Persistent link: https://www.econbiz.de/10013533985
Saved in:
4
Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors
Stefanini, Alessandro
;
Aloini, Davide
;
Gloor, Peter A.
; …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 600-611
Persistent link: https://www.econbiz.de/10012509712
Saved in:
5
Customer coproduction in healthcare service delivery : examining the influencing effects of the social context
Osei-Frimpong, Kofi
;
McLean, Graeme J.
;
Wilson, Alan M.
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 82-93
Persistent link: https://www.econbiz.de/10012417102
Saved in:
6
Moments of care : how interpersonal interactions contribute to luxury experiences of healthcare consumers
Kreuzer, Maria
;
Cado, Vesna
;
Raïes, Karine
- In:
Journal of business research : JBR
116
(
2020
),
pp. 482-490
Persistent link: https://www.econbiz.de/10012257646
Saved in:
7
Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
Saved in:
8
Hospital trust or doctor trust? : a fuzzy analysis of trust in the health care setting
Zheng, Sijing
;
Hui, Siu Fu
;
Yang, Zhilin
- In:
Journal of business research : JBR
78
(
2017
),
pp. 217-225
Persistent link: https://www.econbiz.de/10011736297
Saved in:
9
How do you feel today? : managing patient emotions during health care experiences to enhance well-being
McColl-Kennedy, Janet R.
;
Danaher, Tracey S.
;
Gallan, …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 247-259
Persistent link: https://www.econbiz.de/10011745308
Saved in:
10
Cocreative customer practices : effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R.
;
Hogan, Suellen J.
;
Witell, Lars
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 55-66
Persistent link: https://www.econbiz.de/10011620250
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