In-home service consumption : a systematic review, integrative framework and future research agenda
Year of publication: |
2022
|
---|---|
Authors: | Tsiotsou, Rodoula H. ; Boukis, Achilleas |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 145.2022, p. 49-64
|
Subject: | Artificial intelligence | Digital consumers | Domestication of technology | Healthcare services | In-home service experiences | Place attachment | Robots | Social distance | Transformative service research | Konsumentenverhalten | Consumer behaviour | Künstliche Intelligenz | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care |
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