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isPartOf:"Keskusteluaiheita / Elinkeinoelämän Tutkimuslaitos"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Telecommunications policy : the international journal of digital economy, data sciences and new media"
~subject:"Dienstleistungsqualität"
~subject:"Mobile Anwendung"
~type_genre:"Article in journal"
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Search: subject_exact:"Smart phone"
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Dienstleistungsqualität
Mobile Anwendung
Mobile phone
99
Mobiltelefon
99
Mobile communications
65
Mobilkommunikation
65
Consumer behaviour
35
Konsumentenverhalten
35
Innovation diffusion
16
Innovationsdiffusion
16
Telecommunications industry
15
Telekommunikationssektor
15
Competition
11
Customer satisfaction
11
Kundenzufriedenheit
11
Wettbewerb
11
Mobile Business
10
Mobile business
10
Telecommunications
10
Telekommunikation
10
Telecommunications policy
9
Telekommunikationspolitik
9
Mobile phones
8
Information technology
7
Informationstechnik
7
Innovation adoption
7
Innovationsakzeptanz
7
Online retailing
7
Online-Handel
7
Access regulation
6
Beziehungsmarketing
6
Internet
6
Japan
6
Mobile application
6
Netzregulierung
6
Relationship marketing
6
Service quality
6
South Korea
6
Südkorea
6
Network economics
5
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Undetermined
10
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Article
12
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Article in journal
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12
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English
12
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Ameen, Nisreen
1
Berbel-Pineda, Juan M.
1
Birch, Nancy J.
1
Brand, Benedikt
1
Cambra-Fierro, Jesús
1
Caves, Kevin W.
1
Choudrie, Jyoti
1
Culver, Jeffrey N.
1
Eschenbrenner, Brenda
1
Garín-Muñoz, Teresa
1
Gijón, Covadonga
1
Hsu, Jen-Hsien
1
Kannan, P. K.
1
Katsumata, Sotaro
1
Kumar, Deepak S.
1
López, Rafael
1
Mohsen, Kholoud
1
Nishimoto, Akihiro
1
Omar, Suha
1
Oozeerally, Adam
1
Pang, Hua
1
Purani, Keyoor
1
Pérez Amaral, Teodosio
1
Ruan, Yang
1
Ruiz Díaz, Gonzalo
1
Ruiz-Benítez, Rocío
1
Shah, Mahmood
1
Shaw, Norman
1
Shin, Dong-Hee
1
Sims, Julian
1
Tesform, Goitom
1
Tsimonis, Georgios
1
Viswanathan, Shyam A.
1
Vázquez-Carrasco, Rosario
1
Willis, Robert
1
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Keskusteluaiheita / Elinkeinoelämän Tutkimuslaitos
Journal of retailing and consumer services
Telecommunications policy : the international journal of digital economy, data sciences and new media
Journal of business research : JBR
5
Services marketing quarterly
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Marketing intelligence & planning
4
Information systems and e-business management : ISeB
3
Information systems research : ISR
3
International journal of business information systems : IJBIS
3
International journal of business innovation and research
3
International journal of consumer studies
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of technology marketing : IJTMkt
3
Journal of hospitality marketing & management
3
Journal of marketing communications
3
The journal of services marketing
3
Amfiteatru economic : an economic and business research periodical
2
Cogent business & management
2
International journal of business & management : IJoBM
2
International journal of business excellence : IJBEX
2
International journal of electronic business
2
International journal of electronic customer relationship management : IJECRM
2
International journal of networking and virtual organisations : IJNVO
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of management information systems : JMIS
2
Management decision : MD
2
Management information systems : mis quarterly
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Pakistan journal of commerce and social sciences
2
Service business
2
Technological forecasting & social change : an international journal
2
The international journal of bank marketing : IJBM
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
African journal of science, technology, innovation and development : AJSTID
1
American economic review
1
Applied economic analysis : AEA
1
Applied economics letters
1
Asia-Pacific journal of management research and innovation
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business analyst : a refereed journal of Shri Ram College of Commerce
1
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ECONIS (ZBW)
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1
Brand competitiveness and resilience to exogenous shock : usage of smartphone apps during the COVID-19 pandemic
Katsumata, Sotaro
;
Nishimoto, Akihiro
;
Kannan, P. K.
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014371760
Saved in:
2
Can information and communication overload influence smartphone app users' social network exhaustion, privacy invasion and discontinuance intention? : a cognition-affect-conation a...
Pang, Hua
;
Ruan, Yang
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014303381
Saved in:
3
Towards a mobile app Diffusion of Innovations model : a multinational study of mobile wallet adoption
Shaw, Norman
;
Eschenbrenner, Brenda
;
Brand, Benedikt
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209460
Saved in:
4
M-commerce : the nexus between mobile shopping service quality and loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
5
Are there peas in a pod when considering mobile phone and mobile applications use : a quantitative study
Ameen, Nisreen
;
Shah, Mahmood
;
Sims, Julian
;
Choudrie, Jyoti
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012268820
Saved in:
6
Influences of "appscape" on mobile app adoption and m-loyalty
Kumar, Deepak S.
;
Purani, Keyoor
;
Viswanathan, Shyam A.
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 132-141
Persistent link: https://www.econbiz.de/10011929917
Saved in:
7
The influence of satisfaction on customer retention in mobile phone market
Ruiz Díaz, Gonzalo
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 75-85
Persistent link: https://www.econbiz.de/10011697888
Saved in:
8
Consumer complaint behaviour in telecommunications : the case of mobile phone users in Spain
Garín-Muñoz, Teresa
;
Pérez Amaral, Teodosio
;
Gijón, …
- In:
Telecommunications policy : the international journal …
40
(
2016
)
8
,
pp. 804-820
Persistent link: https://www.econbiz.de/10011621585
Saved in:
9
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
10
Effect of the customer experience on satisfaction with smartphones : assessing smart satisfaction index with partial least squares
Shin, Dong-Hee
- In:
Telecommunications policy : the international journal …
39
(
2015
)
8
,
pp. 627-641
Persistent link: https://www.econbiz.de/10011496004
Saved in:
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