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isPartOf:"Managerial Finance"
~isPartOf:"EuroMed journal of business"
~isPartOf:"IMF staff country report"
~isPartOf:"The international journal of human resource management"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Greece
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Tsoukatos, Evangelos
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Dimitriades, Zoe S.
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Mastrojianni, Evmorfia
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Papalexandris, Nancy
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Managerial Finance
EuroMed journal of business
IMF staff country report
The international journal of human resource management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of business and economic sciences applied research : IJBESAR
3
International journal of quality and service sciences
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The TQM journal : the international review of organizational improvement
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International journal of decision sciences, risk and management
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International journal of productivity and quality management : IJPQM
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Managing service quality : MSQ ; an international journal
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Serbian journal of management : an international journal for theory and practice of management science ; SJM
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Beyond austerity : reforming the Greek economy
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Computational techniques for banking and risk management
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European Sport management quarterly : ESMQ
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European journal of law and economics
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European research studies : an international multidisciplinary journal with topics in European integration
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Test of a service profit chain model in the Greek banking sector
Dimitriades, Zoe S.
;
Papalexandris, Nancy
- In:
EuroMed journal of business
6
(
2011
)
2
,
pp. 142-154
Persistent link: https://www.econbiz.de/10009426004
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2
Key determinants of service quality in retail banking
Tsoukatos, Evangelos
;
Mastrojianni, Evmorfia
- In:
EuroMed journal of business
5
(
2010
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10003984683
Saved in:
3
Applying importance-performance analysis to asses service delivery performance : evidence from Greek insurance
Tsoukatos, Evangelos
- In:
EuroMed journal of business
3
(
2008
)
2
,
pp. 144-162
Persistent link: https://www.econbiz.de/10003930240
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