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isPartOf:"The international journal of productivity and performance management : IJPPM"
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~isPartOf:"Service business"
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Quality management
38
Qualitätsmanagement
38
Dienstleistungsqualität
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Service quality
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Lean Management
11
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Lean Production
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Lean production
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Sunder M., Vijaya
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The international journal of productivity and performance management : IJPPM
European research studies
Service business
Total quality management & business excellence
228
The TQM journal : the international review of organizational improvement
217
International journal of quality & reliability management
189
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
167
International journal of production research
158
International journal of productivity and quality management : IJPQM
146
International journal of production economics
113
SpringerLink / Bücher
112
Quality management journal : QMJ
70
European journal of operational research : EJOR
60
International journal of six sigma and competitive advantage : IJSSCA
57
Springer eBook Collection
39
Business process management journal
33
International journal of quality and service sciences
33
International journal of business excellence : IJBEX
30
Health care management review : HCM review
29
IEEE transactions on engineering management : EM
29
International journal of services and operations management : IJSOM
29
Benchmarking : an international journal
25
The international journal of productivity and performance management
24
Journal of health organization and management
23
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
21
Auditing : a journal of practice & theory
20
Benchmarking : an international journal ; BIJ
20
Journal of business research : JBR
20
International journal of process management and benchmarking : IJPMB
19
International journal of hospitality management
18
Journal of the Operational Research Society
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Springer eBook Collection / Business and Economics
18
Technological forecasting & social change : an international journal
18
Journal of retailing and consumer services
16
Manufacturing & service operations management : M & SOM
14
Operations management research : OMR ; advancing practice through theory
14
Industrial marketing management : the international journal for industrial and high-tech firms
12
Journal of air transport management
12
Management for Professionals
12
Transportation research / E : an international journal
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1
Effects of healthcare quality management activities and sociotechnical systems on internal customer experience and organizational performance
Lee, Sang M.
;
Lee, Donhee
- In:
Service business
16
(
2022
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013172545
Saved in:
2
Impacts of service robots on service quality
Chiang, Ai-Hsuan
;
Trimi, Silvana
- In:
Service business
14
(
2020
)
3
,
pp. 439-459
Persistent link: https://www.econbiz.de/10012304296
Saved in:
3
Innovation and service-dominant logic : editorial
Huarng, Kun-Huang
;
Cervera, Amparo
;
Mas-Verdu, Francisco
- In:
Service business
12
(
2018
)
3
,
pp. 453-456
Persistent link: https://www.econbiz.de/10011915100
Saved in:
4
Quality management as a driver of innovation in the service industry
González-Cruz, Tomás Félix
;
Roig-Tierno, Norat
; …
- In:
Service business
12
(
2018
)
3
,
pp. 505-524
Persistent link: https://www.econbiz.de/10011915130
Saved in:
5
Financial incentives : a potent weapon for higher productivity
Ghosh, Sasanka Sekhar
- In:
The international journal of productivity and …
66
(
2017
)
4
,
pp. 554-571
Persistent link: https://www.econbiz.de/10011703621
Saved in:
6
Productivity, quality and business performance : an empirical study
Prakash, Anand
;
Jha, Sanjay K.
;
Prasad, Kapil Deo
; …
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 78-91
Persistent link: https://www.econbiz.de/10011647406
Saved in:
7
TQM and organizational performance using the balanced scorecard approach
Mehralian, Gholamhossein
;
Nazari, Jamal A.
;
Nooriparto, …
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 111-125
Persistent link: https://www.econbiz.de/10011647512
Saved in:
8
Identification of maintenance improvement potential using OEE assessment
Ylipää, Torbjörn
;
Skoogh, Anders
;
Bokrantz, Jon
; …
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 126-143
Persistent link: https://www.econbiz.de/10011647535
Saved in:
9
Key performance indicators for excellent teachers in Malaysia : a measurement model for excellent teaching practices
Amzat, Ismail Hussein
- In:
The international journal of productivity and …
66
(
2017
)
3
,
pp. 298-319
Persistent link: https://www.econbiz.de/10011672925
Saved in:
10
An empirical investigation on lean supply chain management frameworks in Indian manufacturing industry
Jasti, Naga Vamsi Krishna
;
Kurra, Sresh
- In:
The international journal of productivity and …
66
(
2017
)
6
,
pp. 699-723
Persistent link: https://www.econbiz.de/10011755511
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