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person:"Buchegger, Reiner"
~person:"Katz, Michael L."
~person:"Peitz, Martin"
~person:"Thaichon, Paramaporn"
~person:"Waldfogel, Joel"
~subject:"Digitale Dienste"
~type:"article"
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Search: subject_exact:"Internet-based service"
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Digitale Dienste
Web-based service
12
Dienstleistungsqualität
8
Internet
8
Service quality
8
Customer satisfaction
6
Kundenzufriedenheit
6
Telecommunications industry
6
Telekommunikationssektor
6
Access regulation
5
Beziehungsmarketing
5
Netzregulierung
5
Relationship marketing
5
Consumer behaviour
4
Konsumentenverhalten
4
Internet service provider
3
Internet service providers
3
Net neutrality
3
Internet service provider (ISP)
2
Regulation
2
Regulierung
2
Theorie
2
Theory
2
USA
2
United States
2
Value
2
Age profile
1
Asymmetric information
1
Asymmetrische Information
1
Attitudinal loyalty
1
Attiudinal loyalty
1
Austria
1
Behavioural intentions
1
Behavioural loyalty
1
Bottleneck
1
Commitment
1
Content providers
1
Customer commitment
1
Edge providers
1
Engpass
1
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English
11
German
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Author
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Buchegger, Reiner
Katz, Michael L.
Peitz, Martin
Thaichon, Paramaporn
Waldfogel, Joel
Greenstein, Shane M.
8
Sheth, Jagdish N.
8
Solomon, Michael R.
8
Whinston, Andrew B.
8
Rouached, Mohsen
6
Unhelkar, Bhuvan
6
Altmann, Jörn
5
Baghdadi, Youcef
5
Hess, Thomas
5
Krämer, Jan
5
Kumar, Dinesh
5
Kumar, Pradeep
5
Maamar, Zakaria
5
Marx Gómez, Jorge Carlos
5
Nielson, Julia
5
Shilov, Nikolay
5
Bandyopadhyay, Subhajyoti
4
Barua, Anitesh
4
Geng, Xianjun
4
Gerpott, Torsten J.
4
Ghanbary, Abbass
4
Kannan, Govindan
4
Liu, Kecheng
4
Lobo, Antonio
4
Quach, Sara
4
Qureshi, M. N.
4
Rabhi, Fethi A.
4
Sarkar, Anirban
4
Smirnov, Alexander
4
Susarla, Anjana
4
Valletti, Tommaso M.
4
Weinhardt, Christof
4
Aklouf, Youcef
3
Alimazighi, Zaia
3
Anumba, Chimay J.
3
Benabdelhafid, Abdellatif
3
Bendriss, Sabri
3
Benslimane, Djamal
3
Boukhedouma, Saida
3
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Journal of retailing and consumer services
2
Asia Pacific journal of marketing and logistics
1
Herausforderungen der Wirtschaftsinformatik
1
International journal of industrial organization
1
International journal of quality and service sciences
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of regulatory economics
1
Review of industrial organization : RIO
1
Services marketing quarterly
1
The Rand journal of economics
1
The journal of economic perspectives : EP ; a journal of the American Economic Association
1
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ECONIS (ZBW)
12
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date (oldest first)
1
Wither U.S. net neutrality regulation?
Katz, Michael L.
- In:
Review of industrial organization : RIO
50
(
2017
)
4
,
pp. 441-468
Persistent link: https://www.econbiz.de/10011782059
Saved in:
2
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
3
Net neutrality : a fast lane to understanding the trade-offs
Greenstein, Shane M.
;
Peitz, Martin
;
Valletti, Tommaso M.
- In:
The journal of economic perspectives : EP ; a journal …
30
(
2016
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011620066
Saved in:
4
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
5
Weak versus strong net neutrality : correction and clarification
Gans, Joshua
;
Katz, Michael L.
- In:
Journal of regulatory economics
50
(
2016
)
1
,
pp. 99-110
Persistent link: https://www.econbiz.de/10011669929
Saved in:
6
Net neutrality and inflation of traffic
Peitz, Martin
;
Schütt, Florian
- In:
International journal of industrial organization
46
(
2016
),
pp. 16-62
Persistent link: https://www.econbiz.de/10011651133
Saved in:
7
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
8
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
9
An empirical model of home internet service quality in Thailand
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 190-210
Persistent link: https://www.econbiz.de/10010349451
Saved in:
10
Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 274-289
Persistent link: https://www.econbiz.de/10010469099
Saved in:
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