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person:"Günter, Bernd"
~person:"Andersen, Poul Houman"
~person:"Hennig-Thurau, Thorsten"
~person:"Svensson, Göran"
~person:"Thaichon, Park"
~subject:"Lieferantenmanagement"
~type:"article"
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Search: subject_exact:"Customer orientation"
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Lieferantenmanagement
Beziehungsmarketing
93
Relationship marketing
93
Supplier relationship management
42
Customer satisfaction
31
Kundenzufriedenheit
31
Confidence
18
Vertrauen
18
Theorie
17
Theory
17
B-to-B-Marketing
16
Business-to-business marketing
16
Consumer behaviour
16
Konsumentenverhalten
16
relationship marketing
13
Dienstleistungsqualität
11
Service quality
11
Marketing management
10
Marketingmanagement
10
satisfaction
10
Arbeitszufriedenheit
9
Beschwerdemanagement
9
Complaint management
9
Dienstleistungssektor
9
Job satisfaction
9
Service industry
9
commitment
9
Deutschland
8
Germany
8
trust
8
Trust
7
Customer integration
6
Emotion
6
Selling
6
Verkauf
6
coordination
6
Betriebliche Wertschöpfung
5
Customer service
5
Internet marketing
5
KMU
5
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3
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Book / Working Paper
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Article in journal
34
Aufsatz in Zeitschrift
34
Aufsatz im Buch
8
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8
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English
33
German
9
Author
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Günter, Bernd
Andersen, Poul Houman
Hennig-Thurau, Thorsten
Svensson, Göran
Thaichon, Park
Naudé, Peter
10
Mostert, Pierre
9
La Rocca, Antonella
8
Casidy, Riza
7
Friend, Scott B.
7
Gil Saura, Irene
7
Mysen, Tore
7
Palmatier, Robert W.
7
Ahlert, Dieter
6
Aykol, Bilge
6
Eggert, Andreas
6
Henneberg, Stephan
6
Keränen, Joona
6
Mangus, Stephanie M.
6
Mpinganjira, Mercy
6
Nyadzayo, Munyaradzi W.
6
Scheer, Lisa K.
6
Snehota, Ivan
6
Wang, Yonggui
6
Folse, Judith Anne Garretson
5
Gligor, David M.
5
Guo, Chiquan
5
Homburg, Christian
5
Huang, Ying
5
Lacoste, Sylvie
5
Leonidou, Leonidas C.
5
Prior, Daniel D.
5
Roberts-Lombard, Mornay
5
Schwepker, Charles H. <Jr.>
5
Sharma, Piyush
5
Ulaga, Wolfgang
5
Wang, Yong Jian
5
Zhang, Chuang
5
Abosag, Ibrahim
4
Akrout, Houcine
4
Balaji, M. S.
4
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The journal of business & industrial marketing
5
International journal of procurement management
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business excellence
3
Journal of business-to-business marketing
3
Journal of strategic marketing
2
African journal of economic and management studies : AJEMS
1
Developing digital marketing : relationship perspectives
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
1
Innovation und Absatz
1
International journal of business excellence : IJBEX
1
International journal of business governance and ethics : IJBGE
1
Jahrbuch der Absatz- und Verbrauchsforschung
1
Journal of Contemporary Issues in Business and Government
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of purchasing and supply management
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service research : JSR
1
Kundenbeziehungen im Dienstleistungsbereich
1
Marketing in kleinen und mittleren Unternehmen
1
Marketing intelligence & planning
1
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
1
Probleme und Trends in der Marketing-Forschung : Festschrift für Professor Dr. Peter Hammann zum 60. Geburtstag
1
Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
1
Services marketing quarterly
1
South African journal of economic and management sciences
1
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ECONIS (ZBW)
42
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
Editorial: the parallax nature of studying business markets, relationships and networks
Andersen, Poul Houman
;
Kim, Woonho
;
Medlin, Christopher J.
- In:
Industrial marketing management : the international …
112
(
2023
),
pp. A5-A7
Persistent link: https://www.econbiz.de/10014333937
Saved in:
3
The impact of the relationship commitment and customer integration on supply chain performance
Ruzo-Sanmartín, Emilio
;
Abousamra, Alaa Abdelaziz
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 943-957
Persistent link: https://www.econbiz.de/10014227519
Saved in:
4
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
5
Exploring the role of relationship management and relationship quality in B2B : empirical insights and future research directions
Lasrado, Flevy
;
Thaichon, Park
;
Nyadzayo, Munyaradzi
- In:
The journal of business & industrial marketing
38
(
2023
)
5
,
pp. 1055-1086
Persistent link: https://www.econbiz.de/10014276729
Saved in:
6
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
7
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
Saved in:
8
Relationship marketing in franchising and retailing
Thaichon, Park
;
Frazer, Lorelle
;
Weaven, Scott
- In:
Journal of strategic marketing
30
(
2022
)
2
,
pp. 113-114
Persistent link: https://www.econbiz.de/10013170049
Saved in:
9
Collaboration, communication, support, and relationships in the context of e-commerce within the franchising sector
Kremez, Zhanna
;
Frazer, Lorelle
;
Quach, Sara
;
Thaichon, Park
- In:
Journal of strategic marketing
30
(
2022
)
2
,
pp. 137-159
Persistent link: https://www.econbiz.de/10013170054
Saved in:
10
Managing customer attractiveness : How low-leverage customers mobilize critical supplier resources
Kragh, Hanne
;
Ellegaard, Chris
;
Andersen, Poul Houman
- In:
Journal of purchasing and supply management
28
(
2022
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10013366607
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