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person:"Günter, Bernd"
~person:"Eggert, Andreas"
~person:"Loureiro, Sandra Maria Correia"
~person:"Mostert, Pierre"
~person:"Svensson, Göran"
~subject:"Supplier relationship management"
~type:"article"
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Search: subject_exact:"Customer orientation"
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Supplier relationship management
Beziehungsmarketing
99
Relationship marketing
99
Customer satisfaction
38
Kundenzufriedenheit
38
Lieferantenmanagement
37
Consumer behaviour
33
Konsumentenverhalten
33
Brand management
23
Markenführung
23
Confidence
22
Vertrauen
22
Brand image
16
Markenimage
16
B-to-B-Marketing
14
Business-to-business marketing
14
Dienstleistungsqualität
13
Service quality
13
satisfaction
13
trust
13
commitment
12
Customer value
11
Kundenwert
11
Social Web
11
Social web
11
Brand
10
Markenartikel
10
relationship marketing
10
Arbeitszufriedenheit
8
Customer integration
8
Job satisfaction
8
Theorie
8
Theory
8
Beschwerdemanagement
7
Complaint management
7
Customer engagement
7
Internet marketing
7
Kundenintegration
7
Marketing management
7
Marketingmanagement
7
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3
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Book / Working Paper
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Article in journal
31
Aufsatz in Zeitschrift
31
Aufsatz im Buch
6
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6
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English
31
German
6
Author
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Günter, Bernd
Eggert, Andreas
Loureiro, Sandra Maria Correia
Mostert, Pierre
Svensson, Göran
Naudé, Peter
10
La Rocca, Antonella
8
Casidy, Riza
7
Friend, Scott B.
7
Gil Saura, Irene
7
Keränen, Joona
7
Mysen, Tore
7
Palmatier, Robert W.
7
Ahlert, Dieter
6
Aykol, Bilge
6
Henneberg, Stephan
6
Hennig-Thurau, Thorsten
6
Mangus, Stephanie M.
6
Mpinganjira, Mercy
6
Nyadzayo, Munyaradzi W.
6
Scheer, Lisa K.
6
Snehota, Ivan
6
Thaichon, Park
6
Wang, Yonggui
6
Folse, Judith Anne Garretson
5
Gligor, David M.
5
Guo, Chiquan
5
Homburg, Christian
5
Huang, Ying
5
Ivens, Björn Sven
5
Lacoste, Sylvie
5
Leonidou, Leonidas C.
5
Prior, Daniel D.
5
Roberts-Lombard, Mornay
5
Schwepker, Charles H. <Jr.>
5
Sharma, Piyush
5
Ulaga, Wolfgang
5
Wang, Yong Jian
5
Zhang, Chuang
5
Abosag, Ibrahim
4
Akrout, Houcine
4
Andersen, Poul Houman
4
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The journal of business & industrial marketing
5
International journal of procurement management
4
International journal of business excellence
3
Journal of business-to-business marketing
3
African journal of economic and management studies : AJEMS
1
Electronic Services
1
Handbuch Kundenbindungsmanagement
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business excellence : IJBEX
1
International journal of business governance and ethics : IJBGE
1
International journal of management & enterprise development : IJMED
1
International journal of services, economics and management
1
Journal of Inter-Organizational Relationships
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service research
1
Management : journal of contemporary management issues
1
Marketing in kleinen und mittleren Unternehmen
1
Marketing intelligence & planning
1
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
1
Probleme und Trends in der Marketing-Forschung : Festschrift für Professor Dr. Peter Hammann zum 60. Geburtstag
1
Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
1
Services marketing quarterly
1
South African journal of economic and management sciences
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
37
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1
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10
of
37
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date (newest first)
date (oldest first)
1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
Contracts versus relationship intention as indicator of customer trust in and commitment to cell phone service providers : an exploratory study
Steyn, Derik
;
Mostert, Pierre
- In:
Management : journal of contemporary management issues
27
(
2022
)
1
,
pp. 167-190
Persistent link: https://www.econbiz.de/10013502524
Saved in:
3
The impact of the relationship commitment and customer integration on supply chain performance
Ruzo-Sanmartín, Emilio
;
Abousamra, Alaa Abdelaziz
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 943-957
Persistent link: https://www.econbiz.de/10014227519
Saved in:
4
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
5
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
6
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
Saved in:
7
Rethinking customer-perceived value in business markets from an organizational perspective
Kleinaltenkamp, Michael
;
Eggert, Andreas
;
Kashyap, Vishal
; …
- In:
Journal of Inter-Organizational Relationships
28
(
2022
)
1/2
,
pp. 1-18
Persistent link: https://www.econbiz.de/10013460222
Saved in:
8
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
9
A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry
Mostert, Pierre
;
Theron, Eksteen
;
Kruger, Jack
- In:
International journal of services, economics and management
12
(
2021
)
4
,
pp. 317-337
Persistent link: https://www.econbiz.de/10012800833
Saved in:
10
Virtue ethics in buyer-supplier relationships : a South African study
Mpinganjira, Mercy
;
Roberts-Lombard, Mornay
;
Svensson, …
- In:
International journal of business governance and ethics …
15
(
2021
)
3
,
pp. 285-302
Persistent link: https://www.econbiz.de/10012596413
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