//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Günter, Bernd"
~person:"Eggert, Andreas"
~person:"Loureiro, Sandra Maria Correia"
~person:"Svensson, Göran"
~subject:"Dienstleistungsqualität"
~subject:"Supplier relationship management"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer orientation"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Supplier relationship management
Beziehungsmarketing
92
Relationship marketing
92
Customer satisfaction
34
Kundenzufriedenheit
34
Lieferantenmanagement
32
Consumer behaviour
28
Konsumentenverhalten
28
Brand management
23
Markenführung
23
Confidence
19
Vertrauen
19
Brand image
16
Markenimage
16
B-to-B-Marketing
14
Business-to-business marketing
14
Customer value
11
Kundenwert
11
Social Web
11
Social web
11
Brand
10
Markenartikel
10
Service quality
10
satisfaction
10
trust
10
commitment
9
Arbeitszufriedenheit
8
Customer integration
8
Job satisfaction
8
Theorie
8
Theory
8
Beschwerdemanagement
7
Complaint management
7
Customer engagement
7
Internet marketing
7
Kundenintegration
7
Marketing management
7
Marketingmanagement
7
Online-Marketing
7
more ...
less ...
Online availability
All
Undetermined
23
Free
3
Type of publication
All
Article
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
34
Aufsatz in Zeitschrift
34
Aufsatz im Buch
6
Book section
6
Language
All
English
34
German
6
Author
All
Günter, Bernd
Eggert, Andreas
Loureiro, Sandra Maria Correia
Svensson, Göran
Prentice, Catherine
20
Mattila, Anna S.
19
Han, Heesup
18
Gil Saura, Irene
16
Bruhn, Manfred
14
Balaji, M. S.
13
Klaus, Philipp
13
Quach, Sara
13
Gong, Taeshik
12
McColl-Kennedy, Janet R.
12
Casidy, Riza
11
Edvardsson, Bo
11
Gustafsson, Anders
11
Roberts-Lombard, Mornay
11
Hollebeek, Linda D.
10
Mostert, Pierre
10
Naudé, Peter
10
Prybutok, Victor R.
10
Qu, Hailin
10
Thaichon, Park
10
Evanschitzky, Heiner
9
Sharma, Piyush
9
Sreejesh, S.
9
Grégoire, Yany
8
Hennig-Thurau, Thorsten
8
Homburg, Christian
8
Hyun, Sunghyup Sean
8
Izogo, Ernest Emeka
8
Keränen, Joona
8
La Rocca, Antonella
8
Rather, Raouf Ahmad
8
Sesé, F. Javier
8
Thaichon, Paramaporn
8
Wong, IpKin Anthony
8
Bilgihan, Anil
7
Friend, Scott B.
7
Georgi, Dominik
7
Grewal, Dhruv
7
Jang, Soocheong
7
more ...
less ...
Published in...
All
The journal of business & industrial marketing
5
International journal of procurement management
4
International journal of business excellence
3
Journal of business-to-business marketing
3
International journal of business excellence : IJBEX
2
Journal of retailing and consumer services
2
African journal of economic and management studies : AJEMS
1
Cogent business & management
1
Electronic Services
1
Handbuch Kundenbindungsmanagement
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business governance and ethics : IJBGE
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of Inter-Organizational Relationships
1
Journal of business research : JBR
1
Journal of contemporary marketing science
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of service research
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Marketing in kleinen und mittleren Unternehmen
1
Marketing intelligence & planning
1
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
1
Probleme und Trends in der Marketing-Forschung : Festschrift für Professor Dr. Peter Hammann zum 60. Geburtstag
1
Relationship Marketing : Standortbestimmung und Perspektiven ; mit 13 Tabellen
1
South African journal of economic and management sciences
1
more ...
less ...
Source
All
ECONIS (ZBW)
40
Showing
1
-
10
of
40
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
The impact of the relationship commitment and customer integration on supply chain performance
Ruzo-Sanmartín, Emilio
;
Abousamra, Alaa Abdelaziz
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 943-957
Persistent link: https://www.econbiz.de/10014227519
Saved in:
3
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
4
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
5
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
6
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
Saved in:
7
Rethinking customer-perceived value in business markets from an organizational perspective
Kleinaltenkamp, Michael
;
Eggert, Andreas
;
Kashyap, Vishal
; …
- In:
Journal of Inter-Organizational Relationships
28
(
2022
)
1/2
,
pp. 1-18
Persistent link: https://www.econbiz.de/10013460222
Saved in:
8
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
9
Balancing reactions and actions between service receivers and service providers to resolve service failures
Magaña Carrillo, Irma
;
Svensson, Göran
;
Otero-Neira, …
- In:
International journal of business excellence : IJBEX
26
(
2022
)
1
,
pp. 20-41
Persistent link: https://www.econbiz.de/10013198109
Saved in:
10
Virtue ethics in buyer-supplier relationships : a South African study
Mpinganjira, Mercy
;
Roberts-Lombard, Mornay
;
Svensson, …
- In:
International journal of business governance and ethics …
15
(
2021
)
3
,
pp. 285-302
Persistent link: https://www.econbiz.de/10012596413
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->