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person:"Georgi, Dominik"
~isPartOf:"Journal of retailing and consumer services"
~person:"Reinartz, Werner J."
~person:"Thaichon, Park"
~person:"Verhoef, Peter C."
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Search: subject_exact:"Relationship marketing"
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Beziehungsmarketing
7
Relationship marketing
7
Consumer behaviour
3
Konsumentenverhalten
3
Betriebliche Wertschöpfung
2
Confidence
2
Customer integration
2
Dienstleistungsqualität
2
Einzelhandel
2
Internet marketing
2
Kundenintegration
2
Online-Marketing
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Participation attitude
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Personal banking
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Privatkundengeschäft
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Retail banking
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Retail trade
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Retailing
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Service quality
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Social Web
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Social media
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Social web
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Trust
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Value creation
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Vertrauen
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Attitudinal loyalty
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Customer citizenship behaviour
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Customer participation behaviour
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Customer satisfaction
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Customer value
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Distribution channel
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Emotion
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Hard discounter
1
Homophily
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Influencer marketing
1
Kundenwert
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Georgi, Dominik
Reinartz, Werner J.
Thaichon, Park
Verhoef, Peter C.
Prentice, Catherine
11
Lombart, Cindy
9
Park, Jungkun
7
Hollebeek, Linda D.
6
Klaus, Philipp
6
Louis, Didier
6
Agag, Gomaa
5
Khan, Imran
5
Molinillo, Sebastian
5
Mortimer, Gary
5
Rana, Nripendra P.
5
Das, Gopal
4
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Kuppelwieser, Volker
4
Loureiro, Sandra Maria Correia
4
Quach, Sara
4
Seger-Guttmann, Tali
4
Söderlund, Magnus
4
Abdelmoety, Ziad Hassan
3
Anaya-Sánchez, Rafael
3
Arndt, Aaron D.
3
Bilgihan, Anil
3
Cambra-Fierro, Jesús
3
Carlson, Jamie
3
Cheah, Jun-Hwa
3
Dwivedi, Yogesh Kumar
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Elms, Jonathan
3
Frasquet Deltoro, Marta
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Gong, Taeshik
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Harun, Ahasan
3
Islam, Jamid Ul
3
Japutra, Arnold
3
Karande, Kiran
3
Kumar, Vikas
3
Pantano, Eleonora
3
Park, Eunil
3
Poncin, Ingrid
3
Prybutok, Victor R.
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Journal of retailing and consumer services
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
8
Journal of retailing
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
Journal of marketing
5
Asia Pacific journal of marketing and logistics
4
Developing digital marketing : relationship perspectives
4
Journal of service research : JSR
4
Journal of the Academy of Marketing Science
4
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
3
ERIM report series research in management
3
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
3
Journal of strategic marketing
3
Services marketing quarterly
3
Transforming relationship marketing : strategies and business models in the digital age
3
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
2
European management journal
2
Faculty & research / Insead : working paper series
2
Handbook of research on customer equity in marketing
2
Journal of business research : JBR
2
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
2
Marketing : ZFP ; journal of research and management
2
Retailing in the 21st century : current and future trends
2
Routledge advances in management and business studies
2
Springer texts in business and economics
2
SpringerLink / Bücher
2
Basler Schriften zum Marketing
1
Customer Relationship Management : neue CRM-Best-Practice-Fallstudien und -Konzepte zu Prozessen, Organisation, Mitarbeiterführung und Technologie
1
Customer engagement : contemporary issues and challenges
1
Dienstleistungscontrolling
1
Dienstleistungsmanagement und Social Media : Potenziale, Strategien und Instrumente
1
ERIM Report Series Reference
1
Emerald insight
1
Foundations and trends in marketing : FTMKT
1
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
Handbook of business-to-business marketing
1
Handbook of marketing decision models
1
Handbook of marketing strategy
1
Handbuch Kundenbindungsmanagement
1
Herausforderung Bankmanagement : Entwicklungslinien und Steuerungsansätze ; Festschrift zum 60. Geburtstag von Henner Schierenbeck
1
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ECONIS (ZBW)
7
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1
Moving from multi-channel to omni-channel retailing : special issue introduction
Thaichon, Park
;
Phau, Ian
;
Weaven, Scott
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-3
Persistent link: https://www.econbiz.de/10013169698
Saved in:
2
Influencer marketing : homophily, customer value co-creation behaviour and purchase intention
Bu, Yi
;
Parkinson, Joy
;
Thaichon, Park
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209657
Saved in:
3
Value co-creation and social media : investigating antecedents and influencing factors in the U.S. retail banking industry
Casper Ferm, Lars-Erik
;
Thaichon, Park
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012581891
Saved in:
4
Customer pre-participatory social media drivers and their influence on attitudinal loyalty within the retail banking industry : a multi-group analysis utilizing social exchange the...
Casper Ferm, Lars-Erik
;
Thaichon, Park
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581920
Saved in:
5
The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke
;
Verhoef, Peter C.
;
Sloot, Laurens M.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012434278
Saved in:
6
eCCIq : the quality of electronic customer-to-customer interaction
Georgi, Dominik
;
Mink, Moritz
- In:
Journal of retailing and consumer services
20
(
2013
)
1
,
pp. 11-19
Persistent link: https://www.econbiz.de/10009701602
Saved in:
7
Customer intimacy and commitment to relationships with firms in five different sectors : preliminary evidence
Bügel, Marnix S.
;
Verhoef, Peter C.
;
Buunk, Bram
- In:
Journal of retailing and consumer services
18
(
2011
)
4
,
pp. 247-258
Persistent link: https://www.econbiz.de/10009232597
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