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person:"Groth, Markus"
~person:"Battigalli, Pierpaolo"
~person:"Cardon, Melissa S."
~person:"Septianto, Felix"
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Emotion
73
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34
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34
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Groth, Markus
Battigalli, Pierpaolo
Cardon, Melissa S.
Septianto, Felix
Ashkanasy, Neal M.
61
Winden, Frans A. A. M. van
40
Bagozzi, Richard P.
32
Benhabib, Jess
25
Han, Heesup
25
Härtel, Charmine E. J.
24
Humphrey, Ronald H.
23
Huy, Quy
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Hopfensitz, Astrid
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Bosman, Ronald
20
Welpe, Isabell M.
20
Kemp, Elyria
19
Siddiqui, Danish Ahmed
19
Lindebaum, Dirk
18
Reuben, Ernesto
18
Wang, Pengfei
17
Dufwenberg, Martin
16
Loureiro, Sandra Maria Correia
16
Mattila, Anna S.
16
Noussair, Charles
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Pham, Michel T.
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Shepherd, Dean A.
16
Woosnam, Kyle M.
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Andrade, Eduardo B.
15
Phau, Ian
15
Hur, Won-Moo
14
Menges, Jochen
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Schweitzer, Maurice E.
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13
Grandey, Alicia
13
Postlewaite, Andrew
13
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13
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13
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
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Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
73
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1
How display rules influence turnover in healthcare teams and the moderating role of team negative affective tone
Nguyen, Helena
;
Groth, Markus
;
Johnson, Anya
- In:
Journal of service research
27
(
2024
)
3
,
pp. 397-413
Persistent link: https://www.econbiz.de/10014580517
Saved in:
2
Holding back or letting go? : the effect of emotion suppression on relationship viability in new venture teams
Ivanova, Stela
;
Treffers, Theresa
;
Langerak, Fred
; …
- In:
Entrepreneurship theory and practice : ET&P
47
(
2023
)
4
,
pp. 1460-1495
Persistent link: https://www.econbiz.de/10014325080
Saved in:
3
The many faces of entrepreneurial loneliness
Cardon, Melissa S.
;
Arwine, Rebecca P.
- In:
Personnel psychology : a journal of applied research
77
(
2024
)
1
,
pp. 225-277
Persistent link: https://www.econbiz.de/10014535946
Saved in:
4
Self-construals and health communications : the persuasive roles of guilt and shame
Chan, Eugene Y.
;
Septianto, Felix
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535965
Saved in:
5
Are emotions essential for consumer ethical decision-making : a necessary condition analysis
Escadas, Marco
;
Jalali, Marjan S.
;
Septianto, Felix
; …
- In:
Business ethics, the environment & responsibility
33
(
2024
)
3
,
pp. 468-485
Persistent link: https://www.econbiz.de/10014578484
Saved in:
6
Informational vs. emotional B2B firm-generated-content on social media engagement : computerized visual and textual content analysis
Gu, William
;
Chan, Ka Wing
;
Know, Junburn
;
Dhaoui, Chedia
; …
- In:
Industrial marketing management : the international …
112
(
2023
),
pp. 98-112
Persistent link: https://www.econbiz.de/10014334351
Saved in:
7
A meta-analysis of the impact of customer mistreatment on service employees' affective, attitudinal and behavioral outcomes
Wu, Yu
;
Groth, Markus
;
Zhang, Kaixin
;
Minbashian, Amirali
- In:
Journal of service management
34
(
2023
)
5
,
pp. 896-940
Persistent link: https://www.econbiz.de/10014456504
Saved in:
8
The impact of emotional labor strategy order effects on customer satisfaction within service episodes
Groth, Markus
;
Esmaeilikia, Mahsa
- In:
European journal of marketing
57
(
2023
)
12
,
pp. 3041-3071
Persistent link: https://www.econbiz.de/10014448606
Saved in:
9
The Tango of pride and envy : does others' envy lead to the feeling of pride?
Sung, Billy
;
Septianto, Felix
;
Stankovic, Michelle
; …
- In:
European journal of marketing
57
(
2023
)
12
,
pp. 3072-3098
Persistent link: https://www.econbiz.de/10014448608
Saved in:
10
How gratitude shapes acceptance of questionable consumer behavior : the mediating role of self-righteousness
Septianto, Felix
;
Garg, Nitika
;
Agrawal, Nidhi
- In:
European journal of marketing
57
(
2023
)
5
,
pp. 1298-1326
Persistent link: https://www.econbiz.de/10014252283
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